Privacy Policy
Last updated: 26 August 2026
Yen Global Entertainment Pte Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://yen.yenglobalent.com (the “Site”) or interact with us.
We comply with the Personal Data Protection Act 2012 (PDPA) of Singapore and are transparent about our data handling practices.[1]
1. What Personal Data We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, and any other information you provide when you fill out our contact form, send us a message, or communicate with us.
- Enquiry and Coaching Information: Details about your coaching needs, goals, and any information you choose to share during consultations or coaching sessions.
- Technical Data: IP address, browser type, device information, and pages visited on our Site. This helps us understand how visitors use our Site and improve user experience.
- Cookies and Tracking: We may use cookies and similar technologies to analyse site traffic and enhance your browsing experience. You can adjust your browser settings to refuse cookies.[2]
2. How We Collect Your Data
We collect personal data through:
- Direct submissions: When you fill out our contact form, send us an email, or communicate with us via WhatsApp.
- Website interactions: When you browse our Site, we may collect technical data such as your IP address and pages visited.
- Cookies: We may use cookies to analyse traffic and improve your experience on our Site.[3]
- Third-party services: We may use third-party tools like Jetpack, which may collect data in accordance with their own privacy policies.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide the information or services you request.
- To communicate with you about coaching services, appointments, and follow-ups.
- To improve our website and services based on how visitors interact with our Site.
- To send you updates, resources, or marketing communications only if you have given us your consent to do so.[4]
- To comply with legal and regulatory obligations.
4. How We Protect Your Data
We take reasonable steps to protect your personal data from unauthorised access, use, or disclosure. These measures include:
- Secure servers and data encryption.
- Access controls to limit who within our organisation can view personal data.
- Regular review of our security practices.[5]
However, no method of transmission over the internet is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Who Has Access to Your Data
We do not sell, trade, or rent your personal data to third parties. Your data may be accessed by:
- Our team: Authorised personnel who need the information to provide coaching services or respond to enquiries.
- Third-party service providers: We may use trusted third-party services (e.g., email providers, hosting providers, analytics tools) that process data on our behalf. These providers are contractually obligated to protect your data and comply with applicable privacy laws.[6]
- Legal requirements: We may disclose your data if required by law or to protect our legal rights.
6. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your data is no longer needed, we will securely delete or anonymise it.
7. Your Rights
Under the PDPA, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccurate or incomplete data.
- Withdraw consent: Withdraw your consent for us to use your personal data for marketing communications.
- Delete: Request that we delete your personal data, subject to legal or contractual obligations.[7]
To exercise any of these rights, please contact us using the details in Section 9 below.
8. Cookies and Tracking
Our Site may use cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you interact with our Site. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some features of our Site.[8]
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Yen Global Entertainment Pte Ltd
Email: info@yenglobalent.com
Website: https://yen.yenglobalent.com
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with the “Last updated” date at the top. We encourage you to review this page periodically to stay informed about how we protect your data.
Footnotes
[1] Under Singapore’s Personal Data Protection Act 2012 (PDPA), organisations are required to be transparent about how they collect, use, and disclose personal data. See www.pdpc.gov.sg.
[2] Cookies help us analyse site traffic and improve user experience. You can learn more about managing cookies at www.aboutcookies.org.
[3] We use cookies primarily for analytics purposes. No personal data is stored in cookies that can identify you directly.
[4] We will only send marketing communications if you have explicitly opted in to receive them. You can unsubscribe at any time.
[5] We follow industry best practices for data protection, including encryption and access controls. However, no system is 100% secure.
[6] We use services such as hosting providers, email platforms, and analytics tools that may process your data. These providers are bound by confidentiality and data protection obligations.
[7] Your rights under the PDPA include the right to access, correct, and withdraw consent for your personal data. For more information, visit www.pdpc.gov.sg.
[8] Most browsers allow you to control cookies through their settings. You can choose to block all cookies or receive a notification when a cookie is being sent.